Professional Diploma in Retail Skills is a professional diploma designed for frontline retail employees.
• Developing Selling Skills & Advanced Sales Processes
• Key Performance Indicators in Retail Sales
• Online Retailing, Omni‑Channels & Social Media Marketing
• Sales Assistance in Online Environment; Shoppable Video Revolution
• Fashion Metaverse & Top Fashion/Apparel Trends
• Basics of Computer Skills & Retail MIS
• Billing & Payment Systems
• Coaching, Mentoring & Inter‑personal Communication
• Managing Store Performance & Retail Analytics
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Orientation to Retail & Diploma Programme • World Retail Environment & Retail Product Concepts • Orientation to Retail Sales • Communicating with Customers & Customer Relationship Dynamics • Retail Store Services; Health, Safety & Hygiene (Post‑COVID) |
Merchandising Principles & Planning
• Visual Merchandising Techniques
• Inventory Management & Retail Equipment
• Store Layout, Space Planning & Loss Prevention
PRE Program assignment
This is a formative assignment. The objective is to check the understanding of the topic with participants. The correct answer with an explanation is provided.