Retail Foundations & Customer Orientation
Orientation to Retail & Diploma Programme • World Retail Environment & Retail Product Concepts • Orientation to Retail Sales • Communicating with Customers & Customer Relationship Dynamic…
Sales Excellence & Omni‑Channel Retailing
• Developing Selling Skills & Advanced Sales Processes • Key Performance Indicators in Retail Sales • Online Retailing, Omni‑Channels & Social Media Marketing • Sales Assistance in Online Env…
Merchandising, Visual Merchandising & Store Layouts
Merchandising Principles & Planning • Visual Merchandising Techniques • Inventory Management & Retail Equipment • Store Layout, Space Planning & Loss Prevention
Retail Operations, Technology & Performance Management
• Basics of Computer Skills & Retail MIS • Billing & Payment Systems • Coaching, Mentoring & Inter‑personal Communication • Managing Store Performance & Retail Analytics
ASSIGNMENT/EXAMINATION
PRE Program assignment
This is a formative assignment. The objective is to check the understanding of the topic with participants. The correct answer with an explanation is provided.